Self-service terminals for banks, utilities and government service halls

Three terminals, three jobs

A service hall usually needs a queue kiosk, a service terminal and a payment kiosk. They share a cabinet style but not a module list, so specify each one on its own.

The 32″ payment kiosk is a large unit: 1810 × 550 mm, 60 kg and 220 W, with a 300 cd/m² screen and 10-point capacitive touch. Plan a fixed position, a dedicated socket and network point for each one before installation day.

Fitting every module to every unit raises cost and adds parts that can fail. The kiosk cost guide shows which modules move the price most.

Identity, security and fleet management

The bank and government terminal reads ID documents and compares the holder’s face with a biometric module and a USB camera of up to 8 MP. The dual-screen layout puts the transaction on one screen and guidance on the other, which cuts the questions staff have to answer.

For a fleet of terminals across many halls, remote management matters as much as the hardware: OTA updates push new software without a site visit, scheduled power on/off follows opening hours, and a real-time-clock battery keeps that schedule through power cuts. 4G keeps a terminal online where the hall network is restricted.

Who writes the software

Banks and agencies usually supply their own application. We pre-install it in kiosk mode and adapt drivers for the printer, scanner, card reader and ID module we fit. Agency software that runs only on a PC needs the Intel Windows build; new applications run well on Android. The Android vs Windows guide compares cost, security and lock-down.

The factory brochure lists Agricultural Bank of China, GRG Banking and Nantian among the enterprises MJK has worked with. Ask for the driver and SDK list for your module set before development starts.

LCD video walls for public-sector buildings, including the China (Taiyuan) Coal Transaction Center and the Fucheng District Sci-Tech Innovation Park in Mianyang, are on our projects page.